Account Director - Consumer Brand Research

Job Locations UK-London
Posted Date 2 weeks ago(2/28/2018 12:18 PM)
Job ID
Consumer Quantitative


Salary: Competitive

Posting date of role: 2nd January 2018

Closing date for applications: 31st January 2018


The Team


Our Consumer quantitative division is the largest part of our business and consists of approx. 100 people set up as 3 ‘super’ teams. Each team is headed up by a Partner and a number of Research Directors to lead client teams.   Our client teams manage a wide range of domestic and International projects for an enviable list of high profile clients across a wide range of categories; everyone works on a mix of clients and markets.  Our work is brand and communications focused and we are growing our capabilities more broadly to offer a variety of solutions for our client’s issues.

The Role


Responsible for leading and developing key client accounts, motivating and training other members of the team and offering expert advice to clients on their marketing needs.


This is a great opportunity to work with some dynamic, experimental and growing brands to help them really understand their evolving market.  We need a driven, proactive and highly efficient Account Director. The successful applicant will have an appetite for getting involved with new ideas and techniques, challenging the status quo, and be able to craft proposals to respond to the opportunities these clients present us.


These are highly active accounts poised for transformation, and keen to experiment with a range of methodologies and techniques. This presents a huge opportunity for the right Account Director to drive through insight that will generate real business impact.  The Account Director will be working with a great team and executive support on each account, and will have line management responsibility.   Helping us expand our consumer business is also a key part of this role, so as well as growing your accounts, you’ll help us drive our team’s new business agenda.


Core skills & Responsibilities

  • Manage on-going client relationships and continue to develop them
  • Manage and motivate a team of researchers
  • Present with energy and enthusiasm
  • Writes well and come up with good solutions in proposals
  • Have excellent communication skills
  • Guide others to produce best deliverables (questionnaires, presentations)
  • Manage client expectations
  • Manage projects within budget

Role within H&P

  • Drive new business within own remit
  • Manage c£1m of business
  • Manage pitch teams
  • Be passionate about learning and helping people to learn, stretch and grow in their roles
  • You are upbeat, accessible, encouraging and build trust
  • You are a source of creative ideas, action-oriented and always strive for excellence
  • You facilitate change, gain commitment and think big picture
  • Contribute to office initiatives, ideas, teams and activities
  • You already live our core values - creative, curious, collaborative and courageous


We are looking for an individual who wholeheartedly enjoys helping our clients grow top consumer brands, who is excited about market research and who is driven to give our clients the freshest possible thinking.

  • Has significant experience in brand research
  • Has experience of multiple types of market research studies across the product lifecycle, such as brand tracking, ethnography, concept testing, segmentation
  • Has client-facing experience
  • Is highly literate and numerate with strong analytical skills and a good eye for detail
  • Has strong communication and interpersonal skills
  • Has experience in coaching and mentoring more junior team members
  • Has excellent time management skills with the ability to work on multiple projects simultaneously
  • Bachelor’s Degree


Additional Attributes


In addition to the specific skills needed for the role we are looking for people who:

  • Are passionate about brands and marketing communications
  • Are excited by the diversity and dynamism of agency life
  • Have a collaborative approach and work well with others at all levels
  • Enjoy applying and learning research skills
  • Are bright, imaginative thinkers who are not afraid to voice their opinions
  • Want to progress and are happy to work hard to get there
  • Are enthusiastic and enjoy challenging themselves
  • Overall, we are looking for people who can act as genuine consultants to their clients. People who can offer them integrated solutions and talk to them about what research they need to solve their business issues



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