Account Manager - Consumer Brand Research

Job Locations UK-London
Posted Date 2 weeks ago(2/28/2018 12:18 PM)
Job ID
Consumer Quantitative


Our teams manage a wide range of domestic and International projects for an enviable list of high profile clients across a wide range of categories; everyone works on a mix of clients and markets.


The role


We have an exciting opportunity for an Account Manager to join our team at Hall & Partners London. You will have the opportunity to work on a variety of accounts.


You’ll be working with a great team with executive support on each account, and will have line management responsibility for our talented and ambitious Account Executives.


Helping us expand our consumer business is an important part of this role, so as well as growing your accounts, you’ll have the chance to play an active role in developing new business.


We’re looking for an Account Manager who truly enjoys coaching a spirited and dynamic team. We like to give and receive a lot of feedback, and desire the same from our newest team member. We work hard, but we also play together often, and we’re looking for someone with a strong sense of team commitment.


We love to experiment in our approach and delivery, and we’re looking for someone that is energized and motivated by this. Experience (or at least a keen interest) in blended research approaches that involve qualitative and analytic collaboration is a must.


You’ll be working across a portfolio of accounts, so our manager will need to be proactive, and have excellent organisational and multitasking skills to respond to a wide array of client requests.


What we offer you


Based in the middle of London’s lively Southbank, our company is full of vibrant, intelligent and committed people; we place a lot of emphasis on teamwork and collaboration which is reflected in the way we work.


It’s hugely important to us that we develop and keep bright people. We want this to be a place where people feel challenged, as well as guided and supported. Everyone has their own career objectives so you always feel like you are moving forward rather than standing still.


We’ve been told that our culture is unique, it’s a difficult thing to put into words but it’s all about being challenging yet treating each other with respect. We are naturally curious and we love to learn and discover new things.


We nurture opinions and really respect people who have a point of view and aren’t afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business!



  • Help build lasting relationships with our clients 
  • Manage client expectations
  • Guide others to produce best deliverables (questionnaires, presentations)
  • Lead design and planning on presentations and finding strategic insights
  • Have excellent communication skills
  • Ensure we present results in an engaging way
  • Understand and manage complex research designs
  • Demonstrate understanding of client business needs
  • Brand tracking experience


This role requires someone who can passionately and confidently deliver the latest insight stories for our clients, and who also has the skills and charisma to grow these accounts and develop new business opportunities. Overall we are looking for people who can act as genuine consultants to their clients. People who can offer them integrated solutions and talk to them about what research they need to solve their business issues.


In addition to the specific skills needed for the role we are looking for people who:

  • Are passionate about brands and marketing communications
  • Are excited by the diversity and dynamism of agency life
  • Are highly literate and numerate
  • Enjoy being given responsibility to make projects run smoothly
  • Work well in a team and are focussed on developing others
  • Enjoy applying and learning research skills
  • Are bright, imaginative thinkers who are not afraid to voice their opinions
  • Want to progress and are happy to work hard to get there
  • Are enthusiastic and enjoy challenging themselves


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