Hall & Partners
Job Title – Senior Project Manager
Location – Central London
Hall & Partners helps clients build brand relationships that matter enabling our clients to understand people, helping them to build commercially and emotionally rewarding relationships. This helps people get the brands, products and services they deserve.
Our Consumer UK division is the largest part of our business. Each team is headed up by a Partner and a Group Strategy Director to lead client teams. Clients are serviced collaboratively between qualitative, quantitative and analytical solutions to share knowledge and skills and to offer the best possible solutions for our clients.
Our teams manage a wide range of qualitative and quantitative domestic and international projects for an enviable list of high profile clients across a wide range of categories; everyone works on a mix of clients and markets.
Our work is brand and communications focussed and we are growing our capabilities more broadly to offer a variety of solutions for our client’s issues.
The role of Quantitative Senior Project Manager is to oversee the set up and management of major and substantial research projects to ensure successful completion within best practices.
You would be expected to have line management responsibility of at least one Project Manager or Project Executive.
This will require working closely with the research team, clients, field partners and other external supplier-partners. The role operates in a matrix structure and in addition to reporting to a Project Director you would also have a dotted line into the research team you are embedded within. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function, and working on projects and supporting operational steering groups.
The role will give you broad exposure and visibility within the company and will require you to have contacts with all research and administrative staff to ensure the success of the initiatives you manage.
Ø Act as an expert to support researchers and other project management team members for methodology and sampling in markets
Ø Act as an escalation point and be seen by the wider business as an expert in their field
Ø Ability to deal with senior stakeholders and have visibility across the team via leading on initiatives, presenting at team meetings, driving efficiencies
Ø Provide costs for new business proposals or existing projects
Ø Ownership and responsibility for project set up and management Assist PDs in the planning of transition of projects to the ASKIA platform and assist PMs and PEs in undertaking their actual transition.
Ø Identify opportunities throughout the project lifecycle for improvements and efficiencies. Share these with the teams and provide expertise and guidance as to how to be operationally efficient.
Ø Maintain and update databases of recommended field partners and contribute to managing suppliers’ best practice
Ø Be proactive and solutions focused, be able to use on own initiative with limited guidance.
Ø Line manage, mentor and develop more junior members of staff
Ø Drive the use of the H&P intranet as a means of increasing efficiency on projects
Ø Add general value to the operations and research teams
Ø Supporting the wider team with any training and implementing operational initiatives
Experience needed for the role:
Ø Extensive experience in project management in a market research environment, including field set up and management, questionnaire design and change management, schedule management, data processing and charting automation.
Ø Experience of line management of other project management team members.
Ø Experience of costing projects is a pre-requisite for this role
Ø Be able to cover for Project Directors in the team during planned or unplanned absence.
Ø Excellent communication skills with an ability to influence others within areas of responsibility.
Ø Ability to manage multiple projects at a time while sticking to deadlines and achieving high quality of output.
Ø Excellent organisation skills, attention to detail and project and time management.
Ø Familiar with multiple types of studies, including continuous tracking, pre testing, segmentation, creative development, etc.
Ø Experienced working with a range of methodologies, Particularly online but also face to face and telephone.
Ø Ability to champion methodological choices with clients and teammates and identify potential pitfalls in clients’ briefs/requests and question those.
Ø Previous experience implementing best practice processes within an organisation.
Ø Significant experience of and comfort with managing fieldwork and DP suppliers.
Ø Ability to liaise professionally with clients, including taking a key role in status meetings, updating the client on fieldwork, timelines, deliverables, etc.
Ø Has a presence in the office; looks for ways to interact with other teams and departments within H&P.
Ø Dedicated to quality, responsiveness with a focus on processes and efficiency
Ø Team player, open-minded, communicational, proactive
In addition to the specific skills needed for the role we are looking for people who:
Ø Are passionate about brands and marketing communications
Ø Are excited by the diversity and dynamism of agency life
Ø Are highly literate and numerate
Ø Enjoy being given responsibility to make projects run smoothly
Ø Work well in a team and are focussed on developing others
Ø Enjoy applying and learning research skills
Ø Are bright, imaginative thinkers who are not afraid to voice their opinions
Ø Want to progress and are happy to work hard to get there
Ø Are enthusiastic and enjoy challenging themselves
Overall we are looking for people who can act as genuine consultants to their clients and teams. People who can offer them integrated solutions and talk to them about what research methods and supplier/partners can contribute to solving their business issues.
Founded in 1992, Hall & Partners is a global research agency, specialising in brand engagement and communications research.
With a unique approach to expanding brand relationships, our models continue to revolutionise thinking in the marketing industry and have led to new ways of developing and evaluating brands and communication.
We work with some amazing clients. Our work involves consumer, business to business and healthcare research covering all stages of brand building from strategic brand development through creative development, segmentation work, copy testing, pricing strategy to tracking and evaluation.
Based in Soho, Central London our company is full of vibrant, intelligent and committed people; we place a lot of emphasis on teamwork and collaboration which is reflected in the way we work.
What we offer you
Culture & Training
It’s hugely important to us that we develop and keep bright people. We want this to be a place where people feel challenged, as well as guided and supported. Everyone has their own career objectives and regular appraisals so you always feel like you are moving forward rather than standing still.
We’ve been told that our culture is unique, it’s a difficult thing to put into words but it’s all about being challenging yet treating each other with respect. We are naturally curious and we love to learn and discover new things.
We nurture opinions and really respect people who have a point of view and aren’t afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business and we don't tolerate egos!
Ø Private Healthcare
Ø Permanent Health Insurance
Ø Salary Sacrifice Pension Scheme
Ø Group Life Insurance
Ø 25 days holiday plus bank holidays
Ø Discretionary holiday between Christmas and New Years
Ø Additional weeks holiday after 4 years continued service
Ø Interest free season ticket loan
Ø A bottle of champagne and a £50 gift voucher for each birthday
Ø Friday night drinks - finish @ 4pm for social drinks
Ø Childcare vouchers
Ø Eye test
Ø Cycle to work scheme
Ø Omnicom funded Insurance Brokers
Ø Monthly financial advice clinic