Hall & Partners started in London in 1992 and the US in 1997 (first in NY, then adding offices in LA and Chicago) and has since grown rapidly, consistently and profitably. Our work involves consumer, business to business and healthcare research covering all stages of brand building from strategic brand development through creative development, segmentation work, copy testing and tracking. We are currently expanding what we offer into new areas including digital, NPD, analytics and customer experience, as well as growing our international capabilities.
We are part of Omnicom and regularly collaborate within the group to ensure we constantly evolve our offering and strengthen the breadth of our expertise.
Hall & Partners Health has been a key part of the wider H&P growth. Since the Health team was launched in 1999 it has grown to a very successful business of 85 people in our Europe and US offices with a total yearly revenue of ca £28 million. Lee Gazey is now the Global CEO of Health and works with Partners to oversee and grow the team in Europe.
There are currently around 40 people in the Health team in London – a mixture of all levels of researcher and a crack team of project managers. Though we all have our favourite clients, we tend to work across a variety with different team members. Our ideal researcher works well with others, can juggle multiple projects & clients, and is great at managing their time.
We have preferred vendor status with many of the large pharmaceutical clients and have 7 clients with a value of $1 million plus. Our ambition is to continue to grow at our current rapid rate and to become the number one agency offering insight based consultancy. We are an ambitious and collaborative team and are looking for someone with a similar outlook and desire to succeed.
We have won numerous industry awards including MRS Agency of the Year Award of which we are incredibly proud. We feel this award reflects our success - achieved through our fantastic people and our desire to always go above and beyond.
We work with a broad range of clients, predominantly pharmaceutical companies, from around the world. Name a pharma company, chances are we’ve worked with them. Most of our work is international, and not just EU5; we regularly conduct research far and wide – from Australia to Japan and back again.
We conduct all types of research – both qualitative and quantitative, alongside our growing workshop & consultancy offering. Most of our work is ad-hoc, though we also run a few large tracking studies and ongoing programmes of research.
Typical project topics include market exploration, patient journeys, concept testing and eliciting emotional insights. We also pride ourselves in the additional, added value consultancy we are able to offer alongside our research. Almost all of our studies are focused on prescription drugs and our respondents are mainly doctors or patients.
We are always keen to try new things in the Health team and aim to always give anything a go. This innovative spirit means that we rarely do ‘simple’ projects any more. Most of our work is strategic and we always have multiple workshops ongoing at any one time.
The role of the Project Manager is to aid the set up and management of research projects to ensure successful completion.
You will work within the project management team and help drive adherence to H&Ps SOP (Standard Operating Procedure) and efficiency. You will be coordinating as well as managing international projects. You will mainly be focused on Quantitative projects and will be involved in those from beginning to end (from proposal to fieldwork to analysis and debrief). You will also support Qualitative projects and support the team with tasks such as Adverse Events training and reporting and invoicing as and when required.
You will report to the Quant Project Director.
Ø Act as an expert to support researchers and other project management team members in methodology, feasibility, timings, costs and sampling logistics in both domestic and international markets.
Ø Provide costs for new business proposals or existing projects
Ø Maintain and update databases of recommended field partners and contribute to managing suppliers’ best practice
Ø Project set up and management; including taking a role in status meetings, updating the client on fieldwork, timelines, deliverables, etc.
Ø Ensure all Health team members use the ONE system accurately as a means of increasing efficiency on projects
Ø Provide expertise and proactive guidance as to how to be as operationally efficient as possible
Ø Add general value to the operations and research teams
Ø Supporting the team with training and implementation of operational initiatives
Ø Liaising with Finance team and coordinating the process of generating and receiving invoices
The role combines strong communication (not just email, we actually like to use telephones) skills, coordinating and negotiating skills, forward planning, solution focussed and an ability to continually want to please. More specifically
Ø Solid experience in project management in a market research environment, including understanding and/or experience of tasks such as recruitment, scheduling, incentive handling, pharmacovigilance, link checking, data processing/coding/analysis.
Ø Strong numerical skills
Ø Excellent communication skills with an ability to influence others within areas of responsibility.
Ø Ability to manage multiple projects at a time while sticking to deadlines and achieving high quality of output.
Ø Excellent organisation skills, attention to detail and project and time management.
Ø Dedicated to quality, responsiveness with a focus on processes and efficiency
Ø Team player, open-minded, communicational, proactive
In addition to the specific skills needed for the role we are looking for people who:
Ø Are passionate about brands and marketing communications
Ø Are excited by the diversity and dynamism of agency life
Ø Are highly literate and numerate
Ø Enjoy being given responsibility to make projects run smoothly
Ø Work well in a team and are focussed on developing others
Ø Enjoy applying and learning research skills
Ø Want to progress and are happy to work hard to get there
Ø Are enthusiastic and enjoy challenging themselves
Overall we are looking for people who can act as genuine consultants to their clients and teams. People who can offer them integrated solutions and talk to them about what research methods and supplier/partners can contribute to solving their business issues.
It’s hugely important to us that we develop and keep bright people. We want this to be a place where people feel challenged, as well as guided and supported. Everyone has their own career objectives and regular appraisals so you always feel like you are moving forward rather than standing still.
We’ve been told that our culture is unique, it’s a difficult thing to put into words but it’s all about being challenging yet treating each other with respect. We are naturally curious and we love to learn and discover new things.
We nurture opinions and really respect people who have a point of view and aren’t afraid to share their thinking. We work as teams and responsibilities sit with everyone in that team, whatever their job title. A can-do attitude goes a long way in our business and we don't tolerate egos!
Ø Private Healthcare
Ø Permanent Health Insurance
Ø Salary Sacrifice Pension Scheme
Ø Group Life Insurance
Ø 25 days holiday plus bank holidays
Ø Discretionary holiday between Christmas and New Years
Ø Additional weeks holiday after 4 years continued service
Ø Interest free season ticket loan
Ø A bottle of champagne and a £50 gift voucher for each birthday
Ø Friday night drinks - finish @ 4pm for social drinks
Ø Childcare vouchers
Ø Eye test
Ø Cycle to work scheme
Ø Omnicom funded Insurance Brokers